Profiling and action planning

Develop vocational profiling and action planning to achieve an individualised and successful journey into work for clients


Help individuals find sustainable paid employment by ensuring the support you offer is individualised and inclusive, enabling them to find a job which suits their skills, needs and circumstances.

Vocational profiling can achieve the best possible match between the individual’s skills and support needs, and the requirements of the job and employer.


  • Ensure advisors make the most of profiling appointments
  • Make profiling holistic, person-centred and collaborative
  • More successful job-matching, with improved sustainability
  • Help advisors deal with clients confidently, providing effective action plans

What will your workforce learn?

  • How to make sure appointments are positive and productive
  • Understand the aims, challenges and benefits of a vocational profile
  • Motivational interviewing techniques and how to apply them
  • What to consider when profiling clients with a range of disabilities
  • How to identify support and signpost potential barriers making it hard for individuals to find and keep work
  • SMART and effective action planning in theory and practice

I gained a broader understanding of what vocational profiling is, and enjoyed learning about different questioning techniques. It was great to discuss real-life examples with peers and it was very interactive.“  Rob, North Yorkshire County Council


Who is this course for

Those working with individuals to find employment or training, such as supported employment teams, welfare-to-work/supported internship providers or employment support coaches.


Duration and delivery

We can deliver these group courses face-to-face or online, to suit your needs. 

Group bookings:

Online delivery: 

  • Group size: 8 to 12 participants 
  • Duration: Five hours (over two sessions) 

Face-to-face delivery: 

  • Group size: 8 to 12 participants 
  • Duration: Full day 



Our expert team have been delivering workplace training and consultancy to organisations from all sectors for over 75 years, helping to shape culture and inclusivity of workplaces across the UK. We specialise in helping both employers and employees to develop the knowledge, confidence and capacity to effectively support colleagues and individuals with a disability or health condition.

All our training is delivered by a team of experienced consultants, who have extensive knowledge and a practical understanding of workplace issues.