Securing and sustaining employment

Develop the skills and strategies to support your clients to start and sustain work.


Find out how you can work with employers to create job opportunities and adjust recruitment processes.

Not all candidates fit neatly into existing job vacancies and recruitment processes so these skills are vital when working in employment services.

The ability to help someone successfully start and sustain employment has many benefits – for your clients, for your service and also for your employer partners and the relationships you have with them.


  • Give every candidate the chance to find a job that’s right for them
  • Improve your in-work support capability to apply tailored solutions

What will your team learn?

  • Adjustments to the recruitment process and how these can help individuals
  • How to support individuals to make informed choices about disclosure
  • Support individuals may need on or before their first day at work
  • Key elements of the job coach role
  • Task analysis, when and how to use it
  • Training methods
  • Workplace adjustments to help individuals with disabilities
  • Job carving, job stripping and job developing
  • Key factors of maintaining performance and fading out support

Lots of comprehensive information about supported employment and the Job Coach role via a range of activities. It was really useful to meet with others working to develop supported internships.“ - Nick, North Yorkshire County Council


Who is this course for

Those working with individuals to find or retain employment, such as supported employment teams, welfare-to-work/supported internship providers or employment support coaches.


Duration and delivery

We can deliver these group courses face-to-face or online, to suit your needs.

Group bookings:

Online delivery:

  • Group size: 8 to 12 participants
  • Duration: Five hours (over two sessions)

Face-to-face delivery:

  • Group size: 8 to 12 participants
  • Duration: Full day

Our expert team have been delivering workplace training and consultancy to organisations from all sectors for over 75 years, helping to shape culture and inclusivity of workplaces across the UK. We specialise in helping both employers and employees to develop the knowledge, confidence and capacity to effectively support colleagues and individuals with a disability or health condition.

All our training is delivered by a team of experienced consultants, who have extensive knowledge and a practical understanding of workplace issues.